Childcan Privacy Policy

Childcan is dedicated to excellence in the compassionate, responsive support we provide to our families and children. We can successfully deliver our programs and services only with the support of our friends and community.

If you wish to limit or alter the number or timing of the mailings you receive, please contact us at 519-685-3500 to discuss your preferences. We value all of our supporters and are committed to working with each for their benefit and that of the families we serve. We do not trade, rent or sell the names of our valued supporters.

If you wish to be removed from our list(s) at any time, please contact us at 519-685-3500 or email: info@childcan.com

Guiding Principle

Childcan is committed to protecting the privacy of the personal information of its constituents (employees, donors, families and other stakeholders). Childcan has taken the necessary actions to ensure that information in any format (paper or electronic) is protected so that the relationship of trust between the constituent and Childcan is upheld.

Our Privacy Policy serves to outline the rules for the collection, use, disclosure and retention of personal information. The Policy is based on the following internationally recognized privacy principles.

1. Accountability for Personal Information.
Childcan has a Privacy Officer who is accountable for its overall compliance with its Privacy Policy and acts as the primary contact person on information privacy and security matters. The Privacy Officer reports directly to the Board of Directors and can be reached at: 519-685-3500, or kathleen@childcan.com.

2. Identifying Purposes for the Collection of Personal Information.
When Childcan collects personal information directly from its constituents, it will identify the purposes for which personal information is collected at or before the time of collection. These purposes include: donor recruitment, that which is necessary for the administration of a donor's interests and compliance with legal and regulatory requirements.

3. Obtaining Consent for the Collection, Use or Disclosure of Personal Information.
The knowledge and consent of a person is required for the direct collection, use or disclosure of personal information except where mandated by law.

4. Limiting Collection of Personal Information.
Childcan will limit the collection of personal information to that which is necessary for the purposes identified. Information will be collected by fair and lawful means.

5. Limiting Use, Disclosure, and Retention of Personal Information.
Personal information will not be used or disclosed for purposes other than those for which it was collected, except with the consent of the person or as required by law. Personal information will be retained only as long as necessary for the fulfillment of those purposes. Childcan does not trade, rent or sell any personal information to third parties. Childcan's web page contains online forms that allow visitors to make a donation. The personal and credit card information provided on these forms is used only to process these donations. Online donations to Childcan are processed through a third party.

6. Ensuring Accuracy of Personal Information.
Childcan ensures personal information is accurate, complete and as up-to-date as necessary for the purposes for which it is to be used. To change or modify any personal information previously provided to Childcan, write to Childcan at 792 Commissioners Road West, London, Ontario N6K 1C2 or send an email to info@childcan.com.

7. Ensuring Safeguards for Personal Information.
Personal information is protected with security safeguards appropriate to the sensitivity of the information. All Childcan employees and directors must sign a Confidentiality Agreement.

8. Access to Personal Information.
Upon request, a person will be informed of the existence, use, and disclosure of personal information of the person and shall be given access to that information. A person can challenge the accuracy and completeness of the information and have it amended as appropriate.

9. Challenging Compliance.
A challenge concerning compliance with the above principles should be made to the Privacy Officer at: 519-685-3500 or kathleen@childcan.com.